Cancellation Policy

Your appointment is very important to all members of our team at Valencia Voci medical aesthetics we value your business and ask that you respect the Spa scheduling policies

Should you need to reschedule or cancel, please notify us by phone call at least 24 hours prior to your appointment. We require patients to have a credit card on file when appointments are made

We will automatically charge 100% of the services booked if no notice is given for cancellation or rescheduled appointments.

All of our packages and gift certificates are not transferable to other clients, and cannot be combined with other discounted offers.  Also, special packages and gift certificates are non-refundable.

If you bought a package and have already used one or more treatments, we will not be able to refund you.